Best Buy/Geek Squad
Looking for talent nationally, including Flint, MI, Houston, TX, Albuquerque, NM, Syracuse, NY, Greenville, SC, and Lexington, KY
What does a Geek Squad Covert Dispatch - Online Support Chat Agent do?
Have you ever seen a Geek Squad truck, van, or Geekmobile and wondered what being a Geek Squad Agent might be like? Are you not only tech savvy, but really curious and totally passionate about technology? Can you talk about technology in a way that makes sense to people, whether or not they are tech savvy? IF so, we are looking for people like you to join our Geek Squad Agent ranks. Our Agents dedicate their lives to making technology easier for people, helping them achieve all they want and even more from their devices. As a Geek Squad Agent, you will set-up, connect, troubleshoot and fix glitches. Our Agents dedicate their lives to making technology simple and delighting our customers by showing them all that is possible with their gear.
Be the first line of help at GeekSquad.com by becoming a Chat Agent. These Agents troubleshoot a variety of products with customers, run diagnostic tools, and help customers get the right solution to their question/problem. This person would facilitate the initial interaction when a client connects to Geek Squad Online Support through the chat portal. They would utilize remote login software or phone calls to identify core client issue and make appropriate recommendations based on findings. This person dispatches clients to have services fulfilled, facilitates a seamless handoff, explaining client needs and providing client information.
This is a remote position and can be located in any state except California, Washington, Alaska and Puerto Rico.
What are the professional qualifications of a Geek Squad Covert Dispach - Online Support Chat Agent?